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Archives: Speakers

Marcio Delgado

Since 2012 London-based Marcio Delgado has coordinated and produced online and off-line content in countries as diverse as Russia, the Philippines, Canada, Portugal, Brazil, United Arab Emirates, Nigeria, United Kingdom and USA combining his experience as a Journalist with Customer Loyalty Development to create engaging corporate content that doesn’t feel corporate. His current work is…

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Jeremy Tipper

Jeremy is Managing Director of Talent Collective, the Talent Consulting arm of Alexander Mann Solutions, a market leader in Recruitment Process Outsourcing. His role is to put value adding consulting services and innovation at the heart of how AMS go to market and deliver world class Talent Acquisition Solutions to clients in 85 countries around…

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Rew Golding

Rew has been Raving with Rant & Rave for 6 years now having worked in both program management and development for some of our largest clients both domestically and abroad. With over 11 years in customer experience and research, working with brands such as Vodafone, Levi’s, Pepsi, Linde and Homeserve has given him a real…

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Tim Nutman

Tim, the Principal Engagement Architect for Thunderhead, combines 15 years of technical experience with a proven record in steering brands, irrespective of sector, to achieving deeper levels of customer engagement. Infectious energy coupled with a passion for customer engagement and a Professor X’esq level of knowledge for Thunderhead’s solution is evident the moment Tim opens his mouth… stopping the…

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Nick Riggott

Nick is responsible for Mitel’s Private Sector Vertical Sales team in the UK, and also heads up Mitel’s Retail practice working with teams within Mitel and Partners to support customers in the UK Private Sector helping shape and define both their current and future Communications requirements. Mitel are the business communications experts behind 2 billion…

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James Leech

I’m 33 years young, married to Lindsay, with 3 children Alfie, Lexie and Emily. I have worked for Argos (Home Retail Group) all of my career. After University (I studied Management Science and Computer Science) I worked my way up through the various management positions in stores, and then became an area manager. After briefly…

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Simon Foot

Simon has spent 20 years working in Customer centric roles. He joined Ember in 2012 and has been involved in numerous projects designing and implementing operating models at a strategic, operational and technological level. A particular area of expertise is in channel optimisation and the implementation of digital initiatives. Simon has held senior consulting roles…

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Jonathan Munn

Bio to follow shortly.

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Jeremy Swinfen-Green

Jeremy Swinfen Green, Head of training and consulting, Teiss Jeremy is an experienced trainer and consultant having provided advice to numerous businesses in the area of digital technology for 20 years as well as acting as an internal mentor and trainer. He specialises in the management of process cyber risks (including third party risks) and…

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James Sandberg

James is the founder of Customer Devoted which is a customer success consultancy that delivers customer acquisition, insight, retention and loyalty strategies, enabling organisations to accelerate their growth and maximise customer profitability. James’s previous experience as Managing Director of customer engagement agency Ogilvy One in Mumbai and Strategy Director for customer loyalty agency ICLP has…

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