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Steve Sullivan

Steve Sullivan

Member

Biography

Steve has had 18 years’ experience working with both client brands and suppliers in customer management, contact centres and outsourcing consultancy. He has been fortunate enough to work with organisations as varied as Abel & Cole, American Express, Burberry, The Guardian and Land Rover. With his colleagues at Channel Doctors Steve is focused on aligning and optimising brands’ customer facing sales, distribution and service channels.
Steve is a member of the Direct Marketing Association’s Contact Centre Council, where he is responsible for the Regulation Hub, developing its perspective on compliance and regulation, including GDPR.


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